Tuesday, 13. February 2024,
11:24
A shocking discovery has shaken the BBQ restaurant Smokehouse in the popular Chessington World of Adventures theme park. Last year, the establishment was given the lowest possible food hygiene rating of 'Zero'. This rating signals an urgent need for action.
Extensive Hygiene Deficiencies Revealed
December 14th of the previous year marked a pivotal moment for Smokehouse, as hygiene inspectors uncovered serious deficiencies. Operated by Aramark service providers, the restaurant received the lowest grade of 'Zero'. This classification demands “urgent improvement” and highlights significant gaps in the handling of food hygiene and safety management.
Focus on Critical Areas
The inspection revealed not only were food handling and safety management inadequate, but the “cleanliness and condition of the facilities and the building” also left much to be desired. These findings shine a spotlight on the need to tighten supervision and standards across all operational areas.
Partnership Between Merlin Entertainments and Aramark Under Scrutiny
The revelations also call into question the partnership between Merlin Entertainments, the operator of Chessington World of Adventures, and Aramark, responsible for food and beverage services. In 2022, it was announced that Aramark would take over the catering services for Merlin's five major attractions in the United Kingdom. The current situation now challenges both parties to restore the credibility and safety of their services.
Immediate Action and Forward-looking Strategies
The assignment of the 'Zero' food hygiene rating to the Smokehouse in Chessington World of Adventures serves as a wake-up call for all involved. It is crucial to address the identified deficiencies immediately and to minimize future risks through continuous monitoring, training, and improvement of processes. Maintaining high hygiene standards is essential to preserving guests' trust and ensuring a safe and enjoyable experience in the theme park.
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